24/7 Towing & Roadside Assistance in Ypsilanti, MI

Yes. Safeway Services dispatch answers 734-985-0010 around the clock, seven days a week, including nights, weekends, and holidays. A dispatcher picks up, not a voicemail box, takes your location and vehicle, and sends a truck.

We are based in Ypsilanti, MI and cover Washtenaw County and nearby communities, including Ann Arbor, Ypsilanti Township, Pittsfield Township, Superior Township, Saline, Dexter, Chelsea, Milan, Whitmore Lake, and Canton. Tows into Wayne, Livingston, Monroe, and Jackson counties are regular work too. See our service areas for local details.

Our dispatch and driving team speaks English, Arabic, Spanish, German, and Romanian. Call 734-985-0010 and use whichever of those is easiest for you. Explaining where you are and what went wrong in your own language saves time when you're stuck on the side of the road.

Call or text 734-985-0010. Tell dispatch where the vehicle is (an address, a cross street, or a highway and exit number), its year, make, and model, and what happened. The price is confirmed before a truck is sent. For a tow that isn't urgent, you can schedule it with a message instead.

It depends on where our nearest truck is when you call. Dispatch checks the trucks in real time and gives you an honest ETA on the phone — no invented averages. Calls on I-94, US-23, and M-14 in the Ypsilanti–Ann Arbor corridor are usually closest to our base; Chelsea, Whitmore Lake, and Milan take longer.

No. We do not accept or bill insurance directly. You pay Safeway Services and receive an itemized receipt you can submit to your insurer yourself.

Towing is priced as a hook-up fee plus loaded miles, with add-ons for winching or vehicles that need a dolly or flatbed. Call dispatch with your location and vehicle — the price is confirmed before a truck is sent, so there are no surprises at the curb.

Yes. All-wheel-drive vehicles, EVs, and low or damaged cars are carried, not dragged. Tell dispatch what you drive and we'll send the right truck the first time.

Usually, yes. Longer trips are priced by the loaded mile, so a run to a dealership in Wayne, Livingston, or Monroe County is a normal call for us — dispatch will quote it on the phone.

No. Safeway Services does not offer junk, scrap, or abandoned vehicle removal. We tow running and non-running vehicles for their owners or operators.

No. We do not release vehicles from a police or municipal impound lot, and we do not handle repossessions. If your car was impounded, contact the impound lot or police department directly — they can tell you what's required and what it costs.